Frequently Asked Questions

Do you have questions about what physical therapy is, what to expect at your appointments, or how insurance/billing works? Great! That’s normal, so keep reading.

Don’t stress! We’ll help you through every step of the process.

Here are some answers to some of our most frequently asked questions. If we left something out or you would like more information, please don’t hesitate to contact us.

Frequently Asked Questions

What can I expect at my first appointment?

Your first visit will last approximately one hour and will include a comprehensive evaluation and applicable treatment administered by a licensed physical therapist. Your physical therapist will review your medical history, diagnostic tests and any recent events that may have contributed to your current condition. Your evaluation will include assessment of your current functional deficits, pain level and posture, as well as a thorough evaluation of your flexibility, strength, balance and endurance.

Following your evaluation, your physical therapist will thoroughly explain your personalized treatment plan, expectations for recovery and provide you with a customized home program to streamline your progress. Communication between the patient, physical therapist, and referring provider is a priority at VPT and you are an active participant in your recovery.

When should I arrive?

Please arrive 15 minutes before your first appointment in order to complete all necessary paperwork.

Plan on arriving 5-10 minutes prior to your follow up appointment so that you can get started on time.

What should I bring to my first appointment?


  • Photo identification* (Valid Driver’s License, Valid State ID, School ID Card, or Valid Passport)
  • Prescription/doctor referral
  • Insurance card
  • Medical history
  • Current list of medications with frequency & dosages
  • A positive attitude (Let’s kick PT butt!)

What should I wear to physical therapy?

Comfortable clothing, athletic wear, preferably no jewelry (especially if we may be working on your head, neck or hands).

Who many visits will I need?

It depends! The duration (how long) and frequency (how often) of treatment are unique to each individual’s injury or condition. Velocity Physical Therapy has a team of expert therapists that will work with you to determine what will help you recover quickly, safely, and get back to enjoying life.

How much does physical therapy cost?

The cost of your customized treatment plan depends on your diagnosis, individual needs and insurance plan. We will verify your insurance benefits before beginning treatment and help you understand your copay, deductible and the overall billing process. Cash pay and payment plan options are available.

Are you in my network?

em>Velocity Physical Therapy has contracts with many major insurance carriers. View our insurance page for a current list of in-network insurances accepted. Our office staff will be happy to verify your health care benefits for you. Please call for assistance and more information.

What Is Dry Needling?

Dry needling is an evidence based treatment utilizing microfilament needles most commonly associated with acupuncture. The application of tiny needles can have a large impact, and you’ll be excited to know that the treatment is safe and relatively painless. Our patients regularly report less pain, increased mobility and improved function following their treatments. Learn more on our DRY NEEDLING.

Do I have a choice in PT providers?

Yes, if you need physical therapy, YOU DO HAVE A CHOICE when selecting your physical therapist and clinic. You can take your prescription wherever you’d like and we feel confident that at Velocity Physical Therapy, we offer the best physical therapy services in Denton County.  We have helped thousands fine local folks, like yourself, recover from an injury, surgery or chronic pain.

We accept most major insurance carriers and will verify insurance for you. Contact us today to see how easy it is to get started.

We Are Here For You